Overview
SEDCO is Australia's Trusted Provider of Health care Communications.
We are the only ISO:9001:2008 quality certified manufacturer of health care communications.
We continue to grow by building on our reputation for leading edge, robust and reliable systems using the latest technology backed up by highly trained and experienced technical staff.
We draw on both the experience of our team and a 40 year heritage to manufacture systems that are deliverable, safe, cost effective and user friendly.
SEDCO's national network delivers superior products matched with quality assured service to provide total peace of mind and the lowest total cost of ownership.
Background
SEDCO Communications was founded in 1969 and has been at the leading edge of Healthcare Communications for 40 years.
SEDCO has built a reputation based on providing high quality systems and support.
The success of our partnering approach is demonstrated by our long term customers who continue to use SEDCO systems and the many new customers who are specifying SEDCO for systems and service
Our products and supply chain has recently been re-engineered to ensure we continue to build on this heritage and reputation.
This has resulted in the development of;
• A modular upgrade structure based on three tiers of Nurse Call systems
• Two dedicated Aged Care Systems
• The addition of Digital Patient Entertainment Systems
• The Launch of SEDCO Direct
SEDCO Direct is the Sales and Service network for SEDCO Communications and the main distributor of SEDCO products. SEDCO Direct offices are located in each state enabling clients, consultants and electrical consultants to deal directly with us. This has significant benefits in terms of both cost and improved service levels.
Clients
SEDCO Clients comprise the full spectrum of healthcare providers including Public & Private Hospitals, Aged Care facilities across Australia and internationally.
SEDCO has a deserved reputation for manufacturing leading edge quality products and SEDCO Direct is building an enviable reputation for superior project delivery, service and support. Over 85% of our core business now comes from referrals or existing clients whom we consider partners.
A quality nurse call system should be in a health care facility for 15+ years. As a result the relationship between the client and SEDCO has to be a partnership based on trust and performance. Our reputation stands out as the company that continually provides that performance and as result we earned the trust of our client base.
The SEDCO Academy is our unique training school where we train client engineering staff and any company supporting them to easily maintain SEDCO systems. We are a national company so that if you need us we are just a call away.
Many of our clients/partners have had SEDCO products installed for 15 to 20 years. We are proud to be able to update those systems when required with the latest advances and that they have lasted so long.
SEDCO are the ISO:9001:2008 quality certified manufacturer of healthcare communications and Australia's Trusted Provider of Healthcare Communications.
Benefits
A Future Proof Secure Investment
• SEDCO products is modular, scaleable and forward compatible
• Continued investment in R & D
• Reflects the latest thinking and technology
Upgrade Path
• SEDCO integrates with legacy systems
• Cost effective upgrade path
Quality
• 40 Years of service to the health care industry
• ISO 9001:2008 quality certified
• We design and develop every product we sell
• Designed for the Australian Market
• Australian Owned, Australian Designed & Australian Made
Training
• Access to the SEDCO Academy
• Training and certification of SEDCO installers and service technicians
• Training of both technical and end user hospital staff
Customer Service
• National Network of Support
• Australian based customer service centre
National Network of Sales, Service & Support
SEDCO Direct Sales - Call 1800 824 082
SEDCO Direct Service - Call 1300 853 082
SEDCO Direct provides State Offices dedicated to local account management support and are fully supported by the National SEDCO Network
SEDCO Direct Service provides a state based network of SEDCO trained and certified installers and service technicians providing access to technical support and scheduled maintenance
Access to advice and experience
Case Studies and References
SEDCO is able to provide case studies and references on request.
Please contact SEDCO on 1800 824 082 for more information.
Staff & Careers
SEDCO is a leading supplier of Healthcare Communications both in Australia and internationally. We understand that critical to our continued success is the selection of the right staff to support our business and expanding customer base.
SEDCO provides exciting opportunities for the right people. We are committed to training and promoting from within our organisation and ensuring your maximum potential.
A career at SEDCO can lead to new career directions and exciting business opportunities within our manufacturing operation and network of SEDCO Direct offices both in Australia and internationally.
At present we have vacancies in the following areas:
• Technical & Electrical Trades - NSW & VIC
• Sales & Account Management - VIC